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    Need to Know Manchester

    If you’re currently planning your stay in Manchester or you’re a new student experiencing Manchester for the first time, then congratulations! You are now part of Manchester’s vibrant student scene and are well on your way to becoming a fluent English speaker.

    Although you’re probably feeling mixed emotions at moving to a new country and setting up home in a new city, Manchester city centre has everything you could possibly need practically on your doorstep. While being in close proximity to your college, cinemas, shopping centre and restaurants is usually the obvious focus for new Manchester residents, knowing where the nearest services are located can help make you feel more comfortable in your new home.

    It’s always handy to carry a few essential phone numbers around with you and make yourself aware of the quickest routes to essential services, so we’ve highlighted a few helpful hints and points of call for your time in Manchester. Most of these have been chosen as they are centrally located, easy to find and most likely to be local to your accommodation in Manchester.

    If you are living outside of the city centre, it may be useful to ask your host family for emergency numbers and be aware of the nearest doctor’s surgery to your home.


    If you become unwell with a minor illness or injury, you may have to wait for a few days to secure an appointment with your GP so it may be more suitable for you to attend a drop-in centre. Drop-in centres will allow you to be seen by a doctor or nurse and you usually don’t have to make an appointment. Many colleges and universities also have their own health service but drop-in centres are useful as they are often open longer hours.

    City Health Centre (Drop-in Centre)
    2nd Floor, Boots,
    32 Market Street,
    Manchester, M1 1LP
    Tel: 0161 839 6227,
    Open Hours: 8am-8pm, 7 days a week

    The City Health Centre is located in the largest chemists in central Manchester, making this centre very easy to find. Just ask if you need help finding your way and most people in Manchester will be happy to help.

    Primary Care Emergency Centre (Drop-in centre and Accident & Emergency)
    Manchester Royal Infirmary, Oxford Road, Manchester M13 9WL
    Tel: 0161 276 5193
    Monday-Friday 8:30am-10pm, Saturday, Sunday and Bank Holidays 10am-10pm.

    This is also a hospital for emergencies 24 hours a day, 7 days a week, if you need urgent attention, calling 999 will put you through to the ambulance service, police and fire brigade in the UK.

    North Manchester General Hospital (Accident and Emergency)
    Delaunays Road, Crumpsall, Manchester, M8 5RB
    Tel: 0161 795 4567

    Drop-in centres are suitable for minor illnesses and injuries but for anything more serious, going to accident and emergency or calling 999 is strongly recommended.

    NHS Direct is additionally a useful resource and allows you to contact a helpline, 24 hours a day, 365 days a year for health advice and reassurance. You can contact NHS Direct on 0845 4647.


    Colleges and Universities almost always have their own libraries and they usually allow students from other institutions to use their facilities and loan books. Therefore, Manchester University, Manchester Metropolitan University and Salford University may allow you full use of their academic libraries. Manchester Central Library is currently closed until spring 2014 for refurbishment but with three large university libraries available, prospective and current students shouldn’t find this closure a problem.


    Being away from home means that being able to connect with your friends and family online is even more important. Manchester has a number of centrally located cafes with free wifi connections on the cloud. Internet cafes are also dotted around Manchester if you don’t have your own laptop available.

    Get Connected (Internet Cafe)
    342 Oxford Road, Manchester, M13 9NG
    Tel: 0161 273 5000

    Banks, Post Offices and Currency Exchange

    Manchester has an abundance of banks within the city centre and many are located in busy shopping areas making them easy to find.

    11 Spring Gardens, Manchester M2 1FB
    Tel: 08457 888 444  (International +44 (0) 151 733 5791)
    Opening hours: Monday-Friday 9am-6pm, Saturday 9am-4pm

    86-88 Market Street, Manchester, Greater Manchester, M1 1PD
    Tel: 08457 555 555
    Opening hours: Mon-Fri 9am-6pm, Sat 10am-4pm

    Precinct Centre, Oxford Road, M13 9PH
    Tel: 0161 274 3111 (international +44 (0) 161 274 3111)
    Opening hours: Mon, Tues, Thurs, Fri 9:15 am – 16:45 Wednesday 10am-16:45

    Lloyds TSB
    Manchester University, 324-326 Oxford Rd, Manchester, M13 9NG
    Tel: 0845 3000 000
    Opening hours: Mon, Tues, Thur, Fri 9:30am-4:30pm, Wed 10am-4:30pm

    130 Market Street, Piccadilly Gardens, Manchester
    Opening hours: Mon, Tues, Thur, Fri 9am-5pm, Wed 10am-5pm, Sat 9am-4pm

    If you are sending letters overseas, you will need to obtain international stamps from the Post Office. Any packages can be sent via a FedEx service or DHL which can be sent via WHSmith in Manchester Arndale.

    Post Office
    26 Spring Gardens, Manchester, M2 1BB
    Opening times: Mon-Fri 9am-6pm, Sat 9am-5:30pm

    When exchanging currency to GBP it’s worth shopping around and making sure you don’t pay any commission when exchanging money. Money can be exchanged at the Post Office and Marks & Spencers for no commission. Travel agencies are also useful sources for currency exchange.

    Emergency Services

    If you have an emergency in the UK, calling 999 will take you through to the fire service, ambulance service and police.

    Any essential services you require in Manchester are never far away, hopefully, you’ll never have to dial 999, but it’s always nice to know these things, just in case.

    If you’d like to find out more about studying in Manchester, contact NCM for information on English courses, graduate courses, services and accommodation.